Pay Child Support

How can I pay my child support?

• Online with a bank account or a credit/debit card
• Online using supported digital wallets
  • PayPal, Venmo, Apple Pay, Samsung Pay, Google Pay
• By check or money order

How can I make online payments?

• Use your bank account and routing number
  • ExpertPay.com
• Use your credit or debit card
  • ExpertPay.com
  • childsupportbillpay.com/newyork/

Can I use my NY.Gov ID account to make an online payment?

• No. You cannot make child support payments through your NY.Gov ID account.
• Use the payment websites to make payments. Your NY.Gov ID account lets you:
  • View your payment history
  • Check your account balance and arrears
  • Print customized payment coupons

How long will it take for my payment to go through?

Payments may take up to 7 days to appear in your NY.Gov ID account.

What if I can’t pay or afford my child support?

If your circumstances have changed and you cannot make your payments:

• File a petition for modification with the court
• Contact your local child support office if you lose your job or start a new one

If I don’t pay, what happens next?

• If you do not pay on time, unpaid child support becomes arrears. The child support enforcement agency keeps track of what you owe and may take action to collect the debt.
• You can check your balance by logging in to your NY.Gov ID account.

How do I get a PIN number?

• Call the Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975).
• Have your:
  • Social Security number
  • Child support account number
• Your PIN will be mailed within 5 to 7 business days and cannot be provided over the phone.

Pay Online

Use the following websites to make a secure online payment:

PAY WITH A BANK ACCOUNT

PAY WITH A CREDIT/DEBIT CARD (expertpay.com)

PAY WITH A CREDIT/DEBIT CARD (childsupportbillpay.com)

Ready? To make an online payment, have with you:

• Child support account number
• Social Security number
• Bank account/routing number (ExpertPay.com)
• Credit/debit card (ExpertPay.com or childsupportbillpay.com/newyork/)

Pay by Mail

Mail a check or money order to:

NYS Child Support Processing Center
PO Box 15363
Albany, NY 12212-5363

Include on all payments your:

• Name
• Account number(s)
• County name
• Payment coupon
  • Print a customized payment coupon by logging into your NY.Gov ID account.