Overview
To ensure that a child is getting financial support, custodial and noncustodial parents can track payments as well as the balance on their account.
Eligibility
Custodial and noncustodial parents with New York child support orders payable through the Support Collection Unit may check the status of their child support payments and balances online.
How To
Refer to this step-by-step process to check the status of your child support payment or balance:
- Login to your NY.Gov account.
- If you do not have a NY.Gov ID, you need to create a NY.gov ID
- If you have only one account, the balance / payment information will be displayed.
- If you have more than one account, select which account you'd like to view. Once selected the information will be displayed.
Ready? Have with you:
- Your NY.Gov account login information
Contact
Call us Monday - Friday 8:00AM-7:00PM.
Contact us by phone:
Contact us by email:
[email protected]Contact us by mail:
NYS Child Support Processing Center
P.O. Box 15386
Albany, NY 12212-5365
P.O. Box 15386
Albany, NY 12212-5365