Lake Ontario Relief and Recovery

TOP Lake Ontario Relief and Recovery

Providing Relief to the Residents of Lake Ontario and the St. Lawrence River

New York’s Lake Ontario and St. Lawrence River communities are currently experiencing some of the highest water levels in history. Many homeowners and businesses along the coastline are threatened by high winds and storm surges that are causing devastation. As the current extreme water levels are expected to continue into the summer, Governor Cuomo has declared a State of Emergency for the following counties: Cayuga, Jefferson, Monroe, Niagara, Orleans, Oswego, St. Lawrence, and Wayne.

At the Governor’s direction, members of the National Guard have been deployed to the region to assist residents. The state has also delivered over one million sandbags to the area, as well as equipment from across New York, including pumps, generators, boats and light towers.

In June, Governor Cuomo and the Legislature reached an agreement to provide $45 million in relief for communities impacted by flooding along Lake Ontario and the St. Lawrence River—building on the $22 million in relief the state made available in May. This new legislation will provide vital assistance to homeowners, small businesses, farms, not-for-profit organizations, homeowners associations, and local governments that have suffered direct physical damage as a result of the flooding. The legislation also provides up to $10 million in assistance for certain counties impacted by past extreme weather events. In October, the Governor announced that all eligible applicants will receive relief.

The deadline for homeowner applications was September 29, 2017. Homeowners wishing to appeal a determination regarding eligibility should email

State Funding to Assist Those Impacted by Lake Ontario & St. Lawrence River Flooding

Lake Ontario Flood Assistance Hotline

Call 1-866-244-3839, seven days a week, from 8:00 AM - 8:00 PM

Get help with insurance-related issues, assistance with flood mitigation measures such as sandbags, and for technical guidance regarding on-site repairs to property.

Additional Assistance

DEC Permitting Offices

DEC staff will help answer questions on the Storm Recovery General Permit, describe the specific types of repair and stabilization work authorized, and provide assistance in completing the application form.

Mobile Command Centers

Emergency Response Mobile Command Centers are staffed by DEC experts in addition to Department of Financial Services personnel, who can help residents navigate the insurance claim process.