Lake Ontario Relief and Recovery

TOP Lake Ontario Relief and Recovery

Providing Relief to the Residents of Lake Ontario and the St. Lawrence River

New York’s Lake Ontario and St. Lawrence River communities are currently experiencing some of the highest water levels in history. Many homeowners and businesses along the coastline are threatened by high winds and storm surges that are causing devastation. As the current extreme water levels are expected to continue into the summer, Governor Cuomo has declared a State of Emergency for the following counties: Cayuga, Jefferson, Monroe, Niagara, Orleans, Oswego, St. Lawrence, and Wayne.

At the Governor’s direction, members of the National Guard have been deployed to the region to assist residents. The state has also delivered over one million sandbags to the area, as well as equipment from across New York, including pumps, generators, boats and light towers.

New York has also provided more than $20 million in state funding to New Yorkers living along the Lake Ontario and St. Lawrence River, including assistance to repair public infrastructure, support local businesses, and provide relief to residents whose homes who have been damaged due to flooding.

State Funding to Assist Those Impacted by Lake Ontario & St. Lawrence River Flooding

Homeowners: Apply to Repair Structural Damage

$7M is available to homeowners to support interior and exterior repairs to structural damage caused by flooding, as well as the repair or replacement of permanent fixtures.

Lake Ontario Flood Assistance Hotline

Call 1-866-244-3839, seven days a week, from 8:00 AM - 8:00 PM

Get help with insurance-related issues, assistance with flood mitigation measures such as sandbags, and for technical guidance regarding on-site repairs to property.

Additional Assistance

DEC Permitting Offices

DEC stafff will help answer questions on the Storm Recovery General Permit, describe the specific types of repair and stabilization work authorized, and provide assistance in completing the application form.

Mobile Command Centers

Emergency Response Mobile Command Centers are staffed by DEC experts in addition to Department of Financial Services personnel, who can help residents navigate the insurance claim process.

Open on Weekends Throughout the Summer

To continue the state’s efforts in helping residents and businesses recover from flooding and damage, the NYS Emergency Response Mobile Command Centers and DEC permitting offices will offer weekend hours throughout the summer.