October 16, 2017

Helpline and Resources

TOP Helpline and Resources
Helpline
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Call the Puerto Rico & USVI Helpline at 1-888-364-4901 for information on eligibility for education, employment, housing and financial assistance, and health programs.

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Education
Education
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The McKinney-Vento Act provides rights to eligible students experiencing temporary housing circumstances, including:

  •  immediately enrolling in school without records (school records, medical records, vaccination records, proof of residency);
  •  access to special education services immediately if the student has a current Individualized Education Plan (IEP);
  •  access to free school meals without filling out an application.

NYS-TEACHS for McKinney-Vento Act Assistance
1-800-388-2014
http://www.nysteachs.org/

State University of New York (SUNY) and City University of New York (CUNY) are working to ensure eligible displaced students receive in-state tuition rates and other support.

State University of New York (SUNY)
1-518-320-1888
https://www.suny.edu/

City University of New York (CUNY)
1-212-997-CUNY (1-212-997-2869)
http://www2.cuny.edu/

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Employment
Employment
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New York State Career Centers offer a variety of classes, workshops and job fairs. Career counselors can provide job referrals and help individuals assess their work history and training program eligibility, develop customized resumes, access job search assistance and interview preparation and find additional NYS services as needed.

New York State Career Centers
1-888-4-NYSDOL (1-888-469-7365)
https://labor.ny.gov/career-center-locator/

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Housing and Financial Assistance
Housing and Financial Assistance
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Affordable Housing: NYHousingSearch.gov is a free online service to find affordable, accessible homes and apartments across New York State.

Affordable Housing
1-877-428-8844
NYHousingSearch.gov

Temporary Assistance (TA) provides income support for needy individuals and families. If you are unable to work, don’t have a job, or your job does not pay enough, TA may be able to help you pay for your expenses. TA can also help you resolve an emergency need for financial help.

Temporary Assistance (TA)
1-800-342-3009
New York City:
www1.nyc.gov/site/hra/locations/job-locations.page
Outside New York City:
otda.ny.gov/workingfamilies/dss.asp

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Health
Health
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Nutrition Services for Women, Infants and Children (WIC) offers a variety of nutritious foods, education, breastfeeding support, and referrals to eligible pregnant, breastfeeding or postpartum women, infants and children up to age five.

Nutrition Services for Women, Infants and Children (WIC)
1-518-402-7090
https://www.health.ny.gov/prevention/nutrition/wic/how_to_apply.htm

Commodity Supplemental Food Program (CSFP) offers free, nutritious foods to eligible seniors aged 60 years of age and older in New York City and on Long Island.

Commodity Supplemental Food Program (CSFP)
1-518-402-7090
https://www.health.ny.gov/prevention/nutrition/csfp/apply.htm

Supplemental Nutrition Assistance Program (SNAP), like Puerto Rico’s Nutrition Assistance Program (NAP), helps low-income households purchase food. Eligibility and benefit levels are based on household size, income and other factors.

Supplemental Nutrition Assistance Program (SNAP)
1-800-342-3009
www.mybenefits.ny.gov

Immunizations: Children under 19 years of age may be eligible to receive any routinely-recommended vaccine through the NYS Vaccines for Children (VFC) Program if they have no health insurance, have health insurance that does not cover vaccines, or are enrolled in Medicaid or the New York State Child Health Plus Insurance Program.

Immunizations
1-800-KID-SHOT (1-800-543-7468)
https://www.health.ny.gov/prevention/immunization/vaccines_for_children/

Access to Health Insurance: If you and your family are New York State residents or planning to move to New York, health insurance coverage is available through NY State of Health, New York’s Health Insurance Marketplace. Application assistance is available in many languages, including Spanish.

Access to Health Insurance
NY State of Health
1-855-355-5777
https://nystateofhealth.ny.gov

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