Higher Education Services Corporation

TOP Higher Education Services Corporation
Our Mission

The Higher Education Services Corporation (HESC) is New York States higher education student financial aid agency.

HESCs mission: We help people pay for college.

Core Services
Core Services

HESC core services include:

  • New York's Tuition Assistance Program (TAP)
  • 20 State scholarship, award and loan forgiveness programs
  • College Access Challenge Grant (CACG) Program and other federal grant programs
  • New Yorks 529 College Savings Program, with the Office of the State Comptroller (OSC)
  • Financial aid outreach programs for students and families

The New York State Tuition Assistance Program (TAP):

TAP is among the largest need-based grant programs in the nation, and remains the centerpiece of New Yorks student financial aid programs. In 2012-13, more than 372,000 New Yorkers attending college were awarded $931 million in TAP funds to help pay their college tuition costs averaging $3,049 per recipient.

Targeted Scholarship, Loan Forgiveness and Award Programs:

HESC-administered State scholarship and loan forgiveness programs provide tens of thousands of students with targeted awards towards their pursuit of a college education. During 2012-13, over $48.4 million was awarded to help pay the college costs of more than 37,000 students through 20 programs.

New York's programs include:

  • New York State Veterans Tuition Awards
  • NYS Science, Technology, Engineering and Mathematics (STEM) Incentive Program
  • NYS Scholarships for Academic Excellence
  • NYS Math and Science Teaching Incentive

College Access Challenge Grant (CACG) Program:

As the designated administering agency for the federal College Access Challenge Grant (CACG) program since 2008, HESC seeks to improve college awareness and readiness among New York State families, particularly those with incomes below the poverty level, by partnering with non-profit organizations and agencies in providing early outreach services.

College Access and Outreach Programs:

HESC outreach programs encourage college access and preparedness among New York State students at risk of not pursuing a postsecondary education. HESC participates in:

  • College fairs and high school and community presentations to inform and educate students and families on all financial aid opportunities available to them
  • Direct and indirect assistance in completing the Free Application for Federal Student Aid (FAFSA), ensuring students eligibility for federal, state and institutional aid to finance their college costs, including:
    • College Goal NY (a part of the national College Goal program)
    • New Yorks Student Financial Aid Awareness campaign

HESC also provides training and technical services to college financial aid administrators and high school counselors.

Who We Serve
Who We Serve

HESC primary audiences are: New York State students and families High school counselors College financial aid administrators.

Contact Information
Contact Information

Questions on Tuition Assistance Program (TAP)? Call us toll free between 8:00 a.m. and 4:45 p.m. ET Monday through Friday. If you have an account number, please have it ready

  • Federal Family Education Loans (FFEL) and New York Higher Education Loan Program (NYHELPs) Borrowers Experiencing Repayment Difficulties: Delinquency Resolution Team at 1-800-888-0741 or [email protected] 
  • Borrowers with Loans in Default: Office of Default Collections at 1-866-991-HESC (4372) or [email protected] 
  • New York Higher Education Loan Program (NYHELPs) Current Borrowers: Firstmark Services at 1-888-295-0917 or [email protected]


New York State Higher Education Services Corporation 99 Washington Avenue Albany, New York 12255