Transportation and Utilities

Department of Public Service

TOP Department of Public Service
Our Mission
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The primary mission of the New York State Department of Public Service is to ensure affordable, safe, secure, and reliable access to electric, gas, steam, telecommunications, and water services for New York States residential and business consumers, while protecting the natural environment.

The Department also seeks to stimulate effective competitive markets that benefit New York consumers through strategic investments, as well as product and service innovations.

Core Services
Core Services
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  • Ensure safe and reliable utility service
  • Set just and reasonable utility rates
  • Assists utility customers with service or billing problems
  • Educates consumers about their utility rights and protections
  • Monitor utility service performance
Who We Serve
Who We Serve
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The Public Service Commission serves residential and nonresidential utility customers in New York State.

Latest News
Latest News
Contact Information
Contact Information

dps.ny.gov

1-800-342-3377

Three Empire State Plaza Albany NY 12223