Pay Child Support

Pay your child support online and make sure your child is getting financial support from both parents.
Average Time of Transaction Less than 5 Minutes
TOP Pay Child Support
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Overview
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Income-withholding, or having money taken directly out of a paycheck, accounts for more than 70% of all child support collected in New York State. Self-employed or unemployed parents have the option to make payments online or by mail.

Guidance
Guidance
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How can I pay my child support?

  • Online with a bank account or a credit/debit card
  • By check or money order

Do I use my NY.Gov ID account to make an online payment? 

No. Online payments are made through ExpertPay.com and E-ChildsPay.com, see below. Your NY.Gov ID account provides you information only, like your arrears balance, payment history and customized mail payment coupons.

How long will it take for my payment to go through?

Please allow up to seven days for the State to receive your payment and update the information on your NY.Gov ID account.

What if I can’t pay or afford my child support?

If your pay is cut or other factors make it harder for you to pay your child support, you should immediately file a petition for modification with the court.

If I don’t pay, what should I do?

If you don't pay your child support on time, your arrears will start to add up. The child support enforcement agency keeps track of the money you owe and will take steps to collect that money. You can check your arrears or child support account balance by logging into your NY.Gov account.

How do I get a PIN number?

Call the Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975) to request a PIN. You will need your social security number and child support account number, which is mailed to you following your court appearance. Your PIN will be mailed within 5-7 business days - it cannot be given over the phone.

Pay
Pay
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Pay Online

Use the following two websites to make a secure online payment:

PAY WITH A BANK ACCOUNT

PAY WITH A CREDIT/DEBIT CARD

Ready? To make an online payment, have with you:

  • Child support account number
  • Social Security number
  • Bank account/routing number (ExpertPay.com)
  • Credit/debit card (e-childsPay.com)


Pay by Mail

Mail a check or money order to:  

NYS Child Support Processing Center
PO Box 15363
Albany, NY 12212-5363

Include on all payments your:

  • Name
  • Account number(s) 
  • County name
  • Payment coupon
Contact
Contact

Call us Monday-Friday 8:00AM-7:00PM

Find your local Child Support Office

(TTY: 1-866-875-9975)

1-888-208-4485

NYS Child Support Processing Center P.O. Box 15386 Albany, NY 12212-5365